Legal

Privacy Policy

Arena Sports Network — Last updated June 15, 2026

Arena Sports Network LLC (“we,” “us,” or “our”), located at 134 South Main Street, Suite 100, Alpine, Utah 84004, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard information when you use our Platform — including our website (arenasports.space), progressive web application, mobile applications (iOS and Android), APIs, service workers, checkout flows, messaging tools, and related services.

By using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not use the Platform.

Arena Sports serves users across the United States. Privacy, consumer, child-safety, health-information, breach-notice, biometric, and youth-sports laws vary by state. We apply this Policy nationwide and honor applicable non-waivable state privacy rights where they apply to you.

1.Information We Collect

1.1 Information You Provide Directly

Account Registration:

• Full name (first and last)
• Email address
• Phone number
• Date of birth
• ZIP code
• Billing address where needed for taxes, fraud prevention, or payment processing
• Unique handle/username
• Profile photo (optional)
• Authentication and session data, such as login codes, OAuth identifiers, refresh tokens, and device/session metadata

Creator-Specific Information:

• Professional bio and qualifications
• Years of experience and sport specializations
• Certifications and credentials
• Background check information (provider, status, dates)
• Professional insurance details (provider, policy number, coverage amount, expiration, certificate uploads)
• Social media links (website, LinkedIn, Facebook, Instagram, TikTok, X/Twitter, YouTube)
• Stripe Connect financial information (bank account details, SSN, date of birth, EIN, government-issued identification for identity verification)

Dependent/Athlete Profiles (provided by parents):

• First and last name
• Date of birth and gender
• Sports interests, current team, positions, dominant hand/foot, and athletic goals
• Presidential Fitness Test data for enabled events, including age or date of birth used for scoring, boys/girls scoring group, grade or school/team where provided, test item results, completion status, award status, event context, recorder, and notes
• Height, weight, and shirt size
• School, grade, GPA, and graduation year
• Medical conditions (from predefined categories: asthma, ADHD, diabetes type 1/2, epilepsy, heart condition, anxiety, depression, and others)
• Allergies, current medications, and special medical notes
• Doctor name and phone number
• Health insurance information (provider, policy number, group number, policyholder details, insurance card photos)
• Emergency contacts (name, phone, relationship)
• Concussion history and return-to-play clearance status
• Photo/video consent preference (allowed or not allowed)
• Digital consent signatures (Base64 signature data for medical consent, liability waiver)

Registration and Transaction Data:

• Event, camp, and training session selections
• Fitness test participation and result records for events where Presidential Fitness Test administration is enabled before registration
• Course enrollments and lesson progress
• Payment information (processed by Stripe; we store payment method metadata — card brand and last 4 digits — but not full card numbers)
• Waitlist positions and offer history
• Review and rating submissions (text, photos, ratings)

Communications:

• Messages sent through the Platform (direct and group)
• Message attachments (images, videos, files, voice notes)
• Support requests and incident reports
• Review responses

1.2 Information Collected Automatically

• Device information: IP address, browser type and version, operating system, device identifiers, screen resolution
• Usage data: pages visited, features used, search queries, click patterns, time spent on pages, referral sources
• Session data: login timestamps, session duration, actions performed
• Location data: approximate location based on IP address (we do NOT track precise GPS location)
• Referral attribution: if you arrive through a referral or share link, the referral code in the link and, upon signup, the Ambassador whose link you used
• Cookies and similar technologies: session cookies (for authentication), analytics cookies, and preference cookies
• Service worker data: cached content and offline usage patterns for the progressive web application

1.3 Information from Third Parties

• Google OAuth: name, email address, and profile photo (when you sign up or log in with Google)
• Apple authentication: verified identity signals and email address when you use Sign in with Apple
• Stripe: payment confirmation, payment method metadata, dispute status, transaction status, payout status, tax calculation data, and identity verification results
• Google Calendar and Gmail integrations: tokens, account identifiers, calendar event IDs, message metadata, and content needed to provide the specific integration you connect
• Device contacts: names and phone numbers selected or permitted through the mobile app for sharing or invitations; contacts are used for the action you request and are not sold
• Creators and organizations: roster updates, cancellation notices, attendance, refund notes, incident details, or participant information they enter into the Platform

2.How We Use Your Information

3.Children’s Privacy (COPPA Compliance)

We are committed to protecting the privacy of children under 13 in compliance with the Children’s Online Privacy Protection Act (COPPA):

We do NOT:

• Allow children under 13 to create their own accounts
• Collect social media accounts, precise geolocation, or financial information from children
• Use children’s personal information for behavioral advertising or targeted marketing
• Sell or rent children’s personal information to any third party
• Make children’s personal information publicly available
• Use children’s personal information for behavioral advertising, sale, or third-party AI model training

4.Data Sharing and Disclosure

4.1 Service Providers and Partners

We share information with the following categories of third parties, solely to provide Platform services:

• Stripe, Inc. — Payment processing, tax calculation, and creator/organization payouts via Stripe Connect
• Cloudinary — Image and media storage, transformation, and delivery
• Resend — Transactional and broadcast email delivery
• Google — OAuth authentication, Google Maps for location services, Google Analytics for aggregate usage metrics
• Apple — Sign in with Apple and mobile platform services
• Pusher — realtime messaging, presence, and notification transport
• Cloudflare Stream — video hosting and playback where used
• GIPHY — GIF search and delivery in messaging where enabled
• PostHog — Product analytics and session recording
• Sentry — Error monitoring and performance tracking
• Vercel — Hosting, edge functions, and content delivery

4.2 Creators and Organizations

When you register for an event, training, or course, the following information is shared with the responsible creator or organization:

• Member name, email, and phone number
• Participant name, date of birth, and medical information relevant to safe participation
• Emergency contact information
• Registration details and payment confirmation (creators do not see your full payment details)
• Waiver, consent, attendance, cancellation, refund-request, fitness test, and incident information needed to operate the specific program

For events with Presidential Fitness Test administration enabled, Arena may use fitness test results for event operations, participant profile history, internal reporting, program improvement, and aggregated or de-identified partner reporting. Arena does not share identifiable minor fitness results with external partners unless permitted by law and Arena’s applicable agreements or a separate permission applies.

4.3 Referral and Ambassador Program

If you participate in our Referral and Ambassador Program, or sign up through a referral link, we process limited information to operate the Program:

• Referral attribution — the referral code used and which Ambassador referred your account, recorded at signup
• Earnings data — the qualifying transactions a referred creator completes, used to calculate the Ambassador’s 1% commission, reversals, and payouts
• Limited visibility to the Ambassador — an Ambassador can see the name of each creator they referred and the referral earnings those creators have generated, so they can track their own commissions. Ambassadors do NOT see a referred creator’s contact details, customers, participants, medical data, banking information, or customer-level transaction data through the Program

4.4 Legal and Safety Disclosures

We may disclose information:

• When required by law, subpoena, court order, or legal process
• To protect the safety of any person, including mandatory reporting of suspected abuse, neglect, exploitation, imminent harm, or other reportable safety concerns to the appropriate state or local authority where required by law
• To enforce our Terms of Service or protect our legal rights
• In connection with an investigation of fraud, intellectual property infringement, or other illegal activity

4.5 Business Transfers

In the event of a merger, acquisition, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you of any such transfer and any choices you may have regarding your information.

4.6 What We Do NOT Do

• We do NOT sell your personal information to third parties
• We do NOT share your information for third-party marketing or advertising purposes
• We do NOT intentionally target services to users outside the United States
• We do NOT use your data for automated decision-making that produces legal effects without human oversight
• We do NOT participate in cross-site tracking or retargeting networks

5.Data Retention

We retain your personal data according to the following schedule:

6.Your Rights

Depending on your jurisdiction, you may have the following rights:

To exercise these rights, contact us at [email protected]. We will respond to verified requests within the timeframe required by applicable law. We may deny or limit requests where permitted by law, including for identity verification, security, fraud prevention, tax, accounting, dispute, waiver, legal-retention, or platform-integrity reasons.

7.Data Security

We implement industry-standard security measures to protect your information:

• Encryption at rest: database, storage, and payment data are protected through managed infrastructure and provider-level encryption controls
• Encryption in transit: HTTPS/TLS for production web, API, webhook, and third-party provider traffic
• Authentication: passwordless email codes, magic links, OAuth sign-in, and token-based sessions; passwords are not stored by Arena Sports
• Session tokens: JWT-based access tokens with short expiry; refresh token rotation with family detection to prevent token theft
• Access controls: Role-based access controls limiting data access to authorized personnel
• API security: Rate limiting on API endpoints; scope-based API key permissions
• Session security: HttpOnly, Secure cookies with SameSite protections, refresh token rotation, and same-origin validation for state-changing tRPC traffic
• Monitoring: error and abuse detection via Sentry, audit logging of significant actions, and security incident response procedures
• Financial data: Sensitive bank account details and identity documents handled by Stripe (PCI DSS Level 1 compliant); full card numbers never stored by Arena Sports

Despite these measures, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

8.Cookies and Tracking

We use the following categories of cookies:

We do NOT use advertising or tracking cookies. We do NOT participate in cross-site tracking or retargeting networks.

9.AI and Automation

We may use AI-assisted and automated tools to operate the Platform, including support, administrative workflows, content drafting, moderation assistance, search, recommendations, analytics, summaries, and internal quality review. These tools may process information you provide to the Platform when needed to provide the feature, maintain safety, or support operations.

• We do not intentionally use children’s personal information for third-party AI model training
• AI outputs may be reviewed by authorized personnel for safety, support, quality, and abuse prevention
• Creators and users remain responsible for reviewing AI-generated drafts before sending or publishing them
• Automated systems may flag fraud, abuse, security risks, payment risk, policy violations, or moderation reports for human review

10.State Privacy Rights

Depending on where you live, state privacy laws may provide additional rights to access, correct, delete, port, or opt out of certain uses of personal information, and may require additional disclosures or appeal rights. We will honor verified requests where applicable law requires. To submit a request from any state, email [email protected] with “Privacy Request” in the subject line and include enough information for us to verify the request.

11.Utah Residents (Utah Consumer Privacy Act)

Where the Utah Consumer Privacy Act (UCPA) applies, Utah residents have additional rights:

• Right to know whether we are processing your personal data
• Right to access your personal data
• Right to delete your personal data
• Right to data portability
• Right to opt out of targeted advertising (we do not engage in targeted advertising)
• Right to opt out of the sale of personal data (we do not sell personal data)

To exercise UCPA rights, contact us at [email protected] with “Utah Privacy Request” in the subject line. We will respond to verified requests within 45 days. You may appeal any denial by contacting us.

12.California Residents (CCPA/CPRA)

If you are a California resident and the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) apply, you may have additional rights. In the preceding 12 months, we have collected the categories of personal information described in Section 1. We have not sold personal information to third parties. We do not use or disclose sensitive personal information for purposes other than those permitted by the CCPA/CPRA.

To exercise your California privacy rights, contact us at [email protected] with “Privacy Request” in the subject line.

13.International Users

The Platform is operated from the United States. If you access the Platform from outside the United States, you consent to the transfer, storage, and processing of your information in the United States. We do not currently offer services targeted at users in the European Economic Area (EEA). If you are located in the EEA and believe your data has been processed, you may contact your local data protection authority.

14.Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Platform and sending an email notification at least 30 days before changes take effect. Your continued use of the Platform after changes become effective constitutes acceptance.

15.Contact Information

For CCPA/CPRA requests (California residents), include “Privacy Request” in your email subject line. For UCPA requests (Utah residents), include “Utah Privacy Request” in your email subject line.